Mac Saga, Continued…
Posted by rickb on 24th October 2007
I am now the less-than-proud owner of a dead MacBook
Things started innocently enough – I ordered a larger drive for the MacBook. First order of business was to transfer the data from the old HD to the new. To effect this, I put it (the new HD) in a USB casing and then used ‘Disk Utility’ to copy over the main disk.
[This, in and of itself, turned out to be a more major ordeal than I'd expected. I got Carbon Copy to transfer the data, but in perusing the documentation, I realized it needs both disks to be unmounted to work in block mode. Block mode would preserve absolutely everything on the original disk, so the presumption is that's the proper way to go.
But it's not possible on a single Mac (think about it - you'll get it.)
Next attempt: I'd heard that the Disk Utility provided a capability through it's imaging and 'restore' mechanism. That's could work - I had an extra USB drive. I could boot up using the install DVD, insuring the HD wasn't disturbed in any way, create an image on the other USB, and then restore it to the new drive in the other USB housing.
It took hours, of course. And then failed with an 'Error -39'. End-of-file- overrun error.
Fine. Do a repair on both disks and try again.
Failed, again.
So, I rebooted from the old HD and then tried 'restore' again, this time just dragging and dropping the mount points for source and destination. Lo and behold, that seemed to work. I confirmed it by booting off the USB - yes it booted. It would be nice in the documentation somewhere to indicate that you can, in fact, do this from a live mount and the resulting disk will be bootable. I would have liked to have avoided the four hours' efforts in other directions.]
Next, it’s time to replace the disk.
Pulled the battery, pulled the little ‘L’ bracket, pulled out the old HD. No problems, thus far.
But, trying to insert the new HD, I felt a lot of internal resistance. Pulled and looked, reseated. I dunno. Try to boot.
No luck – doesn’t see the disk.
Pulled the new disk, re-installed the old disk – same resistance problem. And, the system doesn’t see the disk on boot.
Well. This is a conundrum. I looked as deeply into the bay as I could and couldn’t see anything wrong. Tried with both disks again, and again – same result. Tried booting off the USB – no problem.
Hm. I guess I could do that, but it’s certainly not an optimal solution. What now?
Into the Case
The only way I was going to figure out what the problem was – (obstructed or even broken SATA slot?) – was to split the case. Ok, the machine’s out of warranty, anyway, and I’ve had positive experiences opening up machines, twiddling them, and getting them back together, before. I’m miles and a full day away from any Mac support. So, out come the jeweler’s screwdrivers.
After perusing a site that showed step-by-step instructions on splitting the MacBook case, I started pulling screws – a million of them, it seemed. All teeny-tiny. It took some effort, but I finally got it to split. And, there was the problem: some piece of (black – hence the visibility issue) rubber padding had worked loose and was obstructing the bay and the SATA slot.
I cleared it, put the case back together, and …
MacBook dead. Some failed attempts to reboot, but ultimately (without relating a two hour saga of trying to resuscitate it) … dead.
Now, there really is only one thing left to do: I got on Apple’s website and ordered a new MacBook – stripped, so I can upgrade the memory and HD, myself.
In the interim, I’m working on my old HP tablet, that has been a solid brick since day one.
The Conclusion
Save an early Sony Viao, I’ve never had as much trouble with any notebooks as I have the Macs. For ten cents, I’d pitch the whole effort and get a Toshiba. After a good ten hours of work, the result is a dead MacBook, and a further $1200 expenditure I don’t really need , right now.
But, I’m committed. The 3+ OS capability is too attractive, the design really is good for the weight and format. Maybe that’s the price you pay for edge-y design.
Still. Splitting the case shouldn’t have been a breaker. The HD padding shouldn’t have been an issue. The earlier problems with the dreaded ‘Random Shutdown Syndrome’ shouldn’t have happened. Nor, for that matter, should have my black Wall Street have died simply from sitting on the shelf.
“It Just Works” is great marketing copy.
Thus far, for me, it hasn’t been the case.
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